Frequently Asked Questions

Model Comparison Chart

What type of awnings do you sell?


  • What are the awning covers made from?
    Our standard and half cassette covers are made from 300gsm polyester. Full cassette covers are available in 300gsm polyester or 300gsm acrylic. All fabrics are hard wearing, waterproof, rot-proof, UV stabilised 300gsm polyester and is easy to sponge clean. The advantage of acrylic is that the individual threads are constructed from coloured material, whereas the polyester threads are made colourless and then dyed. If you cut an acrylic thread, you'll see the colour all the way through, whereas if you cut a polyester thread, you'll see a colourless centre. As a result the colours of the acrylic can be more subtle; in addition acrylic is slightly more fade resistant.
  • Are the awnings waterproof?
    Yes indeed. We use waterproofed 300 gsm material (gsm is 'grams per square metre'). To test the waterproofing, we regularly make a bucket out of the material, and fill the bucket with water. Not a drop comes through.
  • Do you do spare covers?
    We do - so you can change colour half way through the season!

Care and maintenance

  • How do I clean the awning?
    Clean the frame by wiping with a damp cloth soaked in a mild detergent. Clean the cover with warm soapy water using a sponge. Do not put it in the washing machine.
  • Can I keep the awning out all year round? Do you do storage covers?
    Awnings must not be left open during windy conditions or heavy rain. The awning cover is waterproof and can be left open during light rainy conditions. You can leave the awning fixed to the wall all year round – if you have a standard or half cassette awning, for added protection you may wish to purchase one of our storage covers.


Installation and operation